Macshap

Macshap (Pty) Ltd
Effective Date: 31 October 2025

Macshap (Pty) Ltd (“Macshap”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy & Cookies Policy explains how we collect, use, store and protect your data when you visit www.macshap.com, , interact with us, or purchase from our store.

By using this website, you agree to the terms in this policy.

1. Information We Collect

We may collect the following personal data:

Information You Provide

• Name & Surname
• Delivery/Billing Address
• Contact Number & Email
• Order & Payment Details
• Vehicle Information for Fitment Guidance (optional)
• Messages via forms, WhatsApp, or email

We do NOT store payment card details. Payments are processed securely by trusted third-party payment providers.

Automatic Data Collection

When you browse our site, we may collect:

• IP Address
• Browser type & device information
• Pages viewed and time spent
• Location (approximate, not precise)
• Cookies and usage data

2. How We Use Your Information

We use your information to:

• Process and deliver orders
• Provide customer support
• Prevent fraud and secure transactions
• Improve website performance and user experience
• Send order updates and support messages
• Provide marketing (only with consent)

3. Cookies & Tracking Technologies

Our website uses cookies and similar tools to:

• Enable site functionality (required cookies)
• Remember cart & user preferences
• Analyse site usage (analytics cookies)
• Improve advertising relevance (marketing cookies)

By using our website, you consent to cookie use.

Types of Cookies Used

Cookie Type	Purpose
Essential / Required	Site operation, cart, checkout
Analytics (Google Analytics)	Website performance & usage
Marketing (Google Ads / Meta Pixels)	Relevant advertising & remarketing
Functional	Store user settings & preferences

4. Third-Party Services

We may share necessary data with trusted service providers, including:

• Courier & logistics partners
• Payment gateways (e.g., Payfast, PayGate, Yoco)
• Security & fraud prevention tools
• Google Analytics / Google Ads
• Meta (Facebook) advertising tools
• Email & SMS communication platforms

These providers must keep your data secure and use it only for the intended purpose.

5. Opt-Out & Cookie Control

You can control cookies by:

• Adjusting browser settings
• Clearing browser data
• Rejecting cookies in our cookie banner
• Opting out of Google ads: https://adssettings.google.com

Google Analytics opt-out: https://tools.google.com/dlpage/gaoptout

Email marketing opt-out: click Unsubscribe in any email or contact us.

6. Data Security

We take reasonable technical and organisational measures to protect your data, including:

• SSL encrypted website
• Restricted internal data access
• Secure online payment processing

7. POPIA & GDPR Rights

You have the right to:

• Access your data
• Correct your data
• Request deletion of your data (where legally allowed)
• Withdraw consent for communication
• Lodge a complaint with SA’s Information Regulator

8. Data Retention

We keep data only as long as required by:

• South African tax & accounting laws
• Warranty and returns processing
• Legitimate business purposes

9. Contact Details

For privacy queries or requests:

Macshap (Pty) Ltd
51 Van Riebeeck Ave, Gauteng, South Africa, 1601
📞 010 023 4386
📧 support@macshap.com

Information Regulator (South Africa):
https://inforegulator.org.za

10. Policy Updates

We may update this policy periodically. Continued use of this website means you accept the updated policy.